Privacy Policy

Tallis of Bath Limited are committed to protecting and respecting your privacy and personal data. This Privacy Policy describes how we will use your personal information and how you can exercise your rights under the General Data Protection Regulation (GDPR).

Data controller and contact information

The data controller is Tallis of Bath Limited. If you have any questions, comments or requests regarding this Privacy Policy, please feel free to contact us at:

Data Protection Officer
Tallis of Bath Limited
Warminster Road, Monkton Combe, Bath, BA2 7HY
01225 690 600
sales@tallisofbath.com

Purposes and lawful basis for processing personal data

We may collect, process and use your personal data in the course of supplying vehicles, goods and services to you and to manage our relationship with you, in the following ways:

Processed under the lawful basis of Contract:

  • When you enquire about or purchase a vehicle, goods or services from us, we will collect personal information to enable us to respond to your enquiry and to process and complete your purchase.
  • When you enquire about purchasing a vehicle on finance, we will collect information to enable third parties to provide finance quotes and agreements.
  • We collect personal information from you when you apply for a job with us to enable us to contact you and process your application.

Processed under the lawful basis of Legal Obligation:

  • We collect and process your personal information for producing invoices and accounting purposes which is required to meet HMRC legislation.
  • We collect personal information from employees to enable us to meet employment law obligations.

Processed under the lawful basis of Consent:

  • If you have given consent to receive marketing communications from us, we will collect information concerning your marketing preferences and send you communications based on those preferences.

Who we share your personal data with

We do not share your data with any other third parties except:

  • if you have given your consent.
  • if it is necessary to enable the provision of third party services you have requested (for example to facilitate warranty, insurance or finance quotes or agreements).
  • if we are under a duty to comply with any legal obligation.

Third party recipients of your data

Data processors are third parties who provide elements of our business management services for us, who process or store personal data on our behalf. The categories of these recipients are accounting, marketing, software, and website providers.

We have contracts in place with our data processors to ensure they are looking after your data to GDPR standards, which means they cannot use, share or do anything with your personal data unless we have instructed them to do so.

Vehicle documents

Any documents which arrive with a vehicle when it is taken into stock may be shown to any potential buyers and handed to any new owner to ensure the provenance of the vehicle.

Retention periods

Unless otherwise listed below, your personal data will be kept for a period of 7 years in order to comply with HMRC requirements.

Personal data processed under consent will be kept for as long as you consent to its processing. We will seek to refresh your consent at appropriate intervals.

Your rights in regard to your personal data

You have a number of rights in regard to your personal data. These include the right to request access to, rectification or erasure of personal data we hold, or restriction of processing concerning your data, or to object to the processing as well as the right of data portability. If you wish to make any such requests please contact us in writing using the contact details at the top of this page.

Right to withdraw consent

Where we have processed your personal data on the lawful basis of consent, you have the right to withdraw this consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to complain

If you have any concerns about how we have handled your personal data, please contact us so we may address them.

You also have the right to lodge a complaint with the supervisory authority, the Information Commissioner's Office, about how we manage your data.

Provision of data

In most cases, the provision of your personal data is necessary to enter into a contract with us.

Changes to this policy

We will regularly review this privacy notice and update it where necessary. This policy was last updated in August 2019.

Testimonials

Tallis have recently supplied me with my 8th car, which is testament to their excellent sales and after service. All of their cars are thoroughly checked before sales, and on the rare occasion if a problem arises, this is resolved without delay. Highly recommended for great quality cars and superb service from Simon and Jonathan.

Martin Hughes

Very pleased with the recent purchase of my E250 AMG Estate through Tallis. Simon came out to meet me for the test drive and the subsequent purchase was swift and hassle free. Got a great price for the part exchange of my C Class too. Overall very happy with the car and the service received.

Lewis Padfield

Just taken delivery of another Mercedes car from Tallis with great finance and handover from Jon and Simon. Easy no hassle part exchange with my old one. Thank you.

Edward Jorden

We had the pleasure of travelling from the West Midlands to Bath over Christmas to view a Mercedes Ml350 that we saw advertised by Tallis of Bath.  It definitely wasn’t a wasted journey as the car was amazing and so were the staff that greeted us.  The description was spot on and it was priced correctly – Top Spec.  As the car was due an Mot we left a small deposit and today they have…

Jessica Lovsey Vincent

I’m based in Lincoln and I bought my SLK from Tallis of Bath, 200 miles away. Jonathan couldn’t have been more helpful. Communication was great. He arranged to have the car delivered to my door and when a small fault was detected the following day, Jonathan got it fixed for me by a specialist he found here in Lincoln. Excellent customer service. It’s an absolutely beautiful car and I’m delighted with it. Thank you.

Kate Baumber
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